Terms of Service
Last updated: October 21, 2026
Overview
Welcome to OrtoKrok. The terms "we", "us" and "our" refer to OrtoKrok. We offer this store, including all information, tools and services, to you on the condition that you accept these Terms of Service ("Terms"). By visiting our store or purchasing from us, you agree to these Terms. If you do not agree, please do not use the store.
1. Access and account
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence. You are responsible for keeping your account details secure and for all activity under your account.
2. Our products
We make every effort to display our products accurately, including colors and images. Your screen may not show colors exactly. Products are subject to availability, and we may limit quantities or discontinue products at any time. Our products are comfort footwear and accessories and are not intended to diagnose, treat, cure or prevent any disease. See our Disclaimer.
3. Orders
When you place an order, you are making an offer to purchase. We may accept or decline your order for any reason, including suspected fraud, pricing errors or limited stock. If we cancel an order after you have been charged, we will refund the amount charged.
4. Prices and billing
Prices, discounts and promotions are subject to change without notice. Prices are shown in US dollars unless stated otherwise. You agree to provide current, complete and accurate purchase and payment information.
5. Shipping and delivery
Delivery dates are estimates only. See our Shipping Policy.
6. Returns and refunds
Returns and refunds are governed by our Refund & Return Policy.
7. Intellectual property
All content in our store, including text, graphics, logos, images and software, is owned by OrtoKrok or its licensors and may not be used without our written permission.
8. Optional tools and third-party links
We may provide access to third-party tools and links. We do not monitor or control them and provide them "as is" without any warranties.
9. Relationship with Shopify
OrtoKrok is powered by Shopify, which enables us to provide the store to you. Shopify is not responsible for the store or for products sold through it.
10. Privacy
Your submission of personal information is governed by our Privacy Policy.
11. Feedback
If you send us ideas, suggestions or reviews, you agree that we may use them without restriction or compensation.
12. Errors, inaccuracies and omissions
Information in our store may occasionally contain typographical errors or inaccuracies relating to descriptions, pricing, promotions or availability. We reserve the right to correct them and to change or cancel orders if information is inaccurate.
13. Prohibited uses
You may not use the store for any unlawful purpose, to infringe our rights or the rights of others, to upload malicious code, to collect others' personal information, or to interfere with the security of the store.
14. Termination
We may suspend or terminate your access to the store at any time if you breach these Terms.
15. Disclaimer of warranties
Except as stated in our Refund & Return Policy and as required by law, the store and all products are provided "as is" and "as available" without warranties of any kind.
16. Limitation of liability
To the fullest extent permitted by law, OrtoKrok will not be liable for any indirect, incidental, special or consequential damages arising from your use of the store or any product. Our total liability will not exceed the amount you paid for the product in question.
17. Indemnification
You agree to indemnify and hold OrtoKrok harmless from claims arising from your breach of these Terms or violation of any law.
18. Severability and entire agreement
If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms, together with the policies referenced here, are the entire agreement between you and us.
19. Governing law
These Terms are governed by the laws of the jurisdiction in which OrtoKrok is headquartered, without regard to conflict of law principles. This does not take away any mandatory consumer protection rights you have under the laws of the place you live.
20. Changes to these Terms
We may update these Terms at any time by posting the changes on this page. Your continued use of the store after changes are posted means you accept them.
21. Contact information
Questions about these Terms? Email hello@ortokrok.co or call +1 (636) 224-6333.